Once your order has been placed, please make note of your Order #. You can upload your order details to our upload portal: (creativelei.com/upload) or send your details via email to (artwork@creativelei.com). Always reference your order number in your correspondence.

Please PROOFREAD all of your text before submitting to us, and use the proof round as a double-check. We are not liable for any typographical, spelling, grammar errors, etc. Submitting, “I TRUST YOUR JUDGEMENT” is not an acceptable response.

We do not cover image quality issues. Please provide high resolution images and logos in vector / transparent file format for best results. A $25 conversion fee may apply if your file type prevents us from designing properly.

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