SNAPCHAT FILTER FREQUENTLY ASKED QUESTIONS

What is a Custom Text Filter?

A Custom Text Filter is a Design created (with minimal or no image) accompanied with up to 3 lines of Stylized Text made completely from scratch. You indicate in the order details the desired theme or colors to incorporate into the design and we will create the design for you.  

 

What is a Custom Photo Filter?

A Custom Photo Filter is a Geofilter Design created with Stylized Text (Up to 3 lines) + Photograph or Image of your choice made completely from scratch, based on customers desired theme, colors or occasion indicated in the order details. Due to Snapchat submission guidelines, your photograph is required to resemble an illustration (Something like a Cartoon Effect) in order to be incorporated within the design.

 

What is a Template Snapchat Filter?

A Template filter is a pre-designed filter design with little or no customization options. These Filter Designs are pre-made or have previously been used.

 

What is Filter Only?

Filter only option includes:

(1) Creativelei creating your Filter Design based on your desired theme, colors or occasion.

(2) Creativelei will send Filter Design proof to customer for Final approval.

  • Once customer has the Final Filter Design, Creativelei will email a *.png file of the Final Filter Design

(3) You, the customer, would then be responsible for uploading the Filter to Snapchat and paying the Snapchat Fee to use the filter.

  • Visit geofilters.snapchat.com to complete the process of the filter.

 

What is the Filter + Upload Package?

Filter +Upload Package includes:

(1) Creativelei creating your Filter Design based on your desired theme, colors or occasion.

(2) Creativelei will send Filter Design proof to customer for Final approval.

  • Once customer has the Final Filter Design, Creativelei will a *.png file of the Final Filter Design

 (3) Creativelei will then upload Final Filter Design to Snapchat for approval, schedule Date, Hours ad Address event and pay up to $15* of Snapchat fee directly to Snapchat.

  • Date, Time, Address of Event will be scheduled based on details provided in the Order. Upload details

 

What if the Snapchat Fee is more than $15?

In the event your event location requires more than $15 for the Snapchat fee, Creativelei will reach out to the customer and present you with the option of being billed for the remaining amount or uploading the Filter design yourself and paying for the remaining time directly to Snapchat. If the customer does not respond timely enough to submit the Filter, Filter will be applied to cover more time rather than more area.

 

Filter + Upload , 1 Location =

  • (Text or Photo) Filter Design

  • Upload to Snapchat

  • 1 Event Location for the Filter to be placed at

 

What if I want the same filter in two different locations?

In the event you would like to run the same filter in two different locations, choose “Filter + Upload – 2 Locations”

 

How much does Snapchat charge for the Snapchat Fee?

Snapchat’s fee varies based on a few different factors.

 

Generally, Snapchat’s Fee = Time x Size = Price

 

Most places in local/ residential areas are anywhere between $5-$30 for a 4-8 hour time frame. However, there are some locations, landmarks, “hotspots” that are relatively more expensive per hour and can only be determined when conducting a specific address lookup.

 

If your event is in a location that is a landmark, or popular location, such as Theme Parks, Famous Landmarks, Convention Centers, Stadiums, etc. please request a quote, as it may be more expensive than expected.

 

i.e..

  • 4 Hour Slot @ Grandma’s House – 145 Red Brick Rdfrom 12pm – 5pm - $14.55

  • 4 Hour Slot @ UC Berkeley Memorial Stadium from 12pm – 5pm is $5,000

 

How does the Filter work on Snapchat?

Once the Filter is uploaded and approved by Snapchat, the Filter will run automatically at the Address, Date and Hours indicated in the order details. Anyone with the Snapchat Filter will be able to access to the filter. If the Geofilter is not showing up, please turn your Wi-Fi on to be able to receive the signal from Snapchat’s satellite. Take a picture/video first, then swipe to find the Geofilter overlay to apply it to your image or video.

 

 

Can I change the time and date for my filter?

Please Note, Address, Date and Time CAN NOT BE CHANGED once approved by Snapchat. Please reach out immediately if you notice an error in your order details.

 

Who can use my Snapchat Filter?

Anyone within the Geofence with the Snapchat app will have access to use the Filter. Nothing can be done to prevent other people from using your filter. If they are in the area, they can use the filter.

 

What is a Geofence?

A geofence is the perimeter designated around the address you would like the filter to run.

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