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PLEASE READ

We process orders based on “Date Needed” and not by the date the order is placed.  

Due to us allowing the customer to self-input “Date Needed By”, this is NOT a guaranteed date. Please DO NOT use that field for your actual event date. We strongly recommend giving yourself a cushion to allow time for edits and shipping and placing your order at least 2 weeks in advance. Orders placed than 2 weeks of date needed by should consider expedited shipping fee. Orders less than 7 days will incur a rush order fee.

 

Within 24-48 business hours of placing your order, we will determine based on our current volume and the products you have in your order, approximately how soon we can provide you with a "anticipated proof date" and notify you via email. That will allow you to gauge your products estimated arrival date based on the shipping option you selected. 

Please do not request status of your order until that date has passed. 

Memorial Backdrop + Floor Banner
  • Memorial Backdrop + Floor Banner

    Our Custom Backdrops/ Banners are made with 14 oz. Heavy duty vinyl. You can select a custom size by selecting the Height x Width of your banner . The Design is included with purchase. 

     

    Please indicate in your order which type of banner finishing / how you are hanging your banner. ( Pole pockets or Metal Grommets) 

     

    Please review additional info sections below for turn around time and submitting info for order.

     

     

     

    You will receive an email confirmation instruction you how to submit all the info after you have placed your order. Generally we need, high resolution photos, wording, colors , etc. We will create the design, print and ship to you. 

     

     

     

    • PROCESSING TIME & TURN AROUND

      We process orders based on “Date Needed” and not by the date the order is placed.   Due to us allowing the customer to self-input “Date Needed By”, this is NOT a guaranteed date. Please DO NOT use that field for your actual event date. We strongly recommend giving yourself a cushion to allow time for edits and shipping and placing your order at least 2 weeks in advance.

       

      Within 24-48 business hours of placing your order, we will determine based on our current volume and the products you have in your order, approximately how soon we can provide you with a "anticipate proof date" and notify you via email. That will allow you to gauge your products estimated arrival date based on the shipping option you selected.  

    • SUBMITTING DETAILS FOR YOUR ORDER

      Once your order has been placed, please make note of your Order #. You can upload your order details to our upload portal: (creativelei.com/upload) or send your details via email to (artwork@creativelei.com).  Always reference your order number in your correspondence. 

       

      Please PROOFREAD all of your text before submitting to us, and use the proof round as a double-check. We are not liable for any typographical, spelling, grammar errors, etc. Submitting, “I TRUST YOUR JUDGEMENT” is not an acceptable response.  

       

      We do not cover image quality issues. Please provide high resolution images and logos in vector / transparent file format for best results. A $25 conversion fee may apply if your file type prevents us from designing properly.

    • APPROVING YOUR ORDER

      Once we have created the design, we will send you a proof via email. Please be sure to check emails for your proof. All proofs are final are cannot be changed once you submit your final approval statement.

       

      For orders that require printing:

      WE WILL NOT PRINT until we receive a FINAL APPROVAL STATEMENT from the customer.

    • SHIPPING TIME

      Shipping time starts once your artwork is approved . Your order may come in multiple shipments if there are multiple items in your order, as we ship from different locations across the U.S.

       

      Our shipping times are as follows:

       

      Economy Shipping: 6-8 Business Days

      Ground Shipping: 4-5 Business Days

      Expedited Shipping: 2-4 Business Days

       

      BANNER ORDERS

      Overnight Shipping*: $97

      Overnight Shipping 2+ Items*: $147

       

      UPS / FedEx do not deliver packages on Saturday / Sunday / Holidays.

       

      FedEx only deliver packages on Saturday if the customers choose the Overnight Saturday Option. 

       

      We strongly recommend upgrading your shipping for time sensitive orders. 

    $400.00Price

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